We at Serene Tower are committed to safeguarding your privacy. Transparency is key to building trust, and we want to be clear about how we collect, use, and protect your information. This Privacy Policy explains our practices regarding the data collected through our app, particularly when users make installment payments for their property purchases in Serene Tower.
For terms of use please read
When you use the Serene Tower App to manage your property and make payments, we collect personal information such as your name, email address, contact number, and payment details. This information is necessary for us to provide the services and to ensure your account is secure.
To process your installment payments, we collect financial information such as your bank account details or credit/debit card information. This data is encrypted and securely transmitted to our payment processing partners. We do not store your full payment information on our servers.
Our app may collect information about your device, including device type, operating system, and app usage data. This helps us improve the app’s performance and user experience.
If you enable location services, we may collect your geolocation data to provide you with location-specific features and services. You can disable location access at any time in your device settings
We use your information to manage your account, process payments, and provide customer support. For example, we may use your contact information to send you payment reminders or updates regarding your property.
We analyze app usage data to enhance our services, fix bugs, and develop new features. Your feedback and usage patterns help us make the app better suited to your needs.
We may use your contact information to communicate with you about your account, respond to inquiries, and provide updates about the app. You can manage your communication preferences in the app settings.
Our app may use cookies and similar technologies to personalize your experience and remember your preferences. You can manage cookie settings within the app or your device settings.
We never sell the personal information of our users. We do not share your personal information except in the limited circumstances described below.
We do not sell your personal information. We may share your data with third-party service providers who assist us in processing payments, managing customer support, or analyzing app usage. These partners are contractually obligated to protect your data and use it only for the services they provide to us.
You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account and managing your profile settings. If you wish to delete your account and all associated data, please follow the instructions provided in the app.
By using the Serene Tower App, you consent to the collection and processing of your data as described in this Privacy Policy.
We retain your account and payment information for as long as your account is active or as needed to provide you with the services. Once you delete your account, your data is securely deleted, except where retention is required by law.
We take the security of your data seriously. We implement robust security measures, including encryption and access controls, to protect your information from unauthorized access or disclosure. However, no security system is completely foolproof. If you have any security concerns, please contact our support team.
This Privacy Policy may be updated periodically. We encourage you to review it regularly to stay informed about our practices. The last update date is provided below.
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
Last updated on 19 August 2024
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